Site Store Pro Knowledge Base
Getting Started
Tutorials
- NEW! Designer Version Site Integration Tutorial - GEN 4 Platform - Posted 8-21-2023.
- NEW! Dreamweaver Version Site Integration Tutorial - GEN 4 Platform - Posted 8-21-23
- Upgrading from 3rd Gen to 4th Gen Platform Tutorial
- Dreamweaver Version - Design Integration Tutorial - Existing Site Design
- Dreamweaver Version - Design Integration Tutorial – NEW Site Design - Previous Platform (Gen 2)
- Web Designer Version - Design Integration Tutorial
- Using the Cart Plugins In Your Own Design (Part 1)
- Using the Cart Plugins In Your Own Design (Part 2)
- Coupon Code Discount Example (Complete Order)
FAQs
- I'm a designer | developer, can I resell the shopping cart to my clients?
- If my support license expires, will my cart stop working?
- If I purchase a support license, will it also cover any client I install the cart for?
- Does Site Store Pro have access to my online store data and do you track my store activities?
- Why does Site Store Pro include a CMS for front-end pages when it is a shopping cart for Dreamweaver and website page designers?
- What support channels are available with Site Store Pro?
- Is there a limit on the number of support tickets that myself or my client can submit with a paid support plan?
- How do I determine which version (release) of the shopping cart my site is running?
- Does Site Store Pro come with a sample store?
- Is the Site Store Pro storefront design "template-driven"?
- Can additional features be added to my website (online store)?
- Do you provide website design services with the purchase of the shopping cart?
- Do you recommend a specific webhosting company for Site Store Pro and/or does Site Store Pro provide website hosting services?
- Does Site Store Pro store credit card information and do i need a PCI compliance scan on my online store?
- Does Site Store Pro provide custom programming services?
- Is the Site Store Pro ASP shopping cart version still available for download/purchase?.
- Where can I get the installation guide for Site Store Pro?
- Can I create new plugins for the Site Store Pro and WPCartPro shopping carts and sell them?
- Activate Credit Card or PayPal payments on your store checkout.
- Will Site Store Pro work with my custom website design?
- Do you have a free trial of the shopping cart?
- What is the difference between the free cart download(s) and the paid support plan(s)?
- Am I required to purchase a license to run the shopping cart?
- What are the hosting requirements for the shopping cart?
- How difficult is it to apply the Site Store Pro shopping cart to my website or WordPress site?
- What are the differences between the three cart versions? (Dreamweaver, Web Designer and WordPress).
- Which shopping cart version should I use for my website?
- Why should I use a self-hosted shopping cart such as Site Store Pro instead of a hosted cart solution such as Shopify?
- Where do I add products, manage my orders and customers, run reports and configure my online store settings?
- Is the Site Store Pro shopping cart PCI/DSS compliant?
- Do I get the source code for the cart when downloading or purchasing?
- Can I switch from one design environment such as a custom site design to WordPress later?
- How long has the cart been available?
- Does Site Store Pro offer other services besides the shopping cart?
Resolving Common Issues
- Changes are not seen online after editing Dreamweaver DWT template file?
- How do I offer a service-only item for sale on my website with no shipping, etc?
- How do I turn off the Captcha validation on my account registration forms?
- I added a product or event and the new item does not appear in the search results?
- I'm trying to upload images or media files in the admin area but i keep receiving a permissions error?
- System-generated emails are not being sent from the website (online store) and/or there is an error message when trying to send messages?
- The menu links on my store are not working correctly and/or the product images are not loading in the store.
- Why do i receive an database connection error message after installing Site Store Pro when trying to access the site (store files) or administration area?
- How do I configure the shopping cart display options such as column names (size, color, material) and the text that appears on the shopping_cart.php page?
- How do I set an item as out-of-stock?
- Can existing products from a file or database be imported into Site Store Pro to save time entering data?
- How do I configure the user registration form(s)?
- How do i link to the WHOLESALE registration form on my website?
- How do i set a product to be on sale (special)?
- Activate Credit Card or PayPal payments on your store checkout.
Dreamweaver Design Integration
- Using Dreamweaver To Modify The Sample Store Design
- How do I change the design of the online store in Dreamweaver?
- Edit The Dreamweaver DWT Files To Match Your Design Requirements
- Changes are not seen online after editing Dreamweaver DWT template file?
- Changing The Store Design Without Dreamweaver
- Advanced Design Modifications Via CSS & Dynamic Content
- Setup Site Definition In Dreamweaver
- Upload Changed Files To Webserver to Preview Design Modifications / Changes
- Is the Site Store Pro storefront design "template-driven"?
Setting Up Your Online Store
- Setup Overview
- Setup The Store URL In The Web-Based Admin System
- Setup The Checkout Url
- Set The Upload Folder Permissions On The Webserver
- Store Home Page Setup
- Store URL (Website Address) & Default Page Configuration
- Store Featured Item Display (/store/index.php)
- Store Special items Display (/store/index.php)
- Store Dynamic Store Header Display Content (/store/index.php)
- Store Dynamic Store Footer Display Content (/store/index.php)
- Store Dynamic Menus Configuration
- Item Search Configuration (/store/search.php & /store/store_results.php)
- Search Results Page (/store/store_results.php)
CMS Features - Designer | Dreamweaver Versions
- CMS Overview
- Why does Site Store Pro include a CMS for front-end pages when it is a shopping cart for Dreamweaver and website page designers?
- Adding New Tab To The Top-Navigation Menu With Nested Sub-Menu (links) For a Custom Category Menu List
- Contact Form (CMS Managed)
- Dynamic Top Navigation Bar
- Edit Site Pages Via CMS Manager
- Event Calendar Feature
- Left Navigation (Drill-Down) Menu
Products Management
- Item Display Page Configuration (store/item_view.php)
- Item Information (Details) Page & Add-To-Cart
- Inventory Management
- ADD NEW PRODUCT FORM (Item)
- Brands Overview
- Brands Management
- Categories Overview
- Main Categories Management
- Collections Management
- Shop-By-Occasions Feature (Additional Categorization)
- Downloadable Items & On-Demand Digital Media
- Global Options (Features) Versus Item-Specific Features
- Activate Product / Event ( Turn On/Off)
- Adding (Uploading) Pictures For A Product
- Adding Products Through The Web-Based Admin
- Colors, Materials and Sizes Overview
- Cross-Selling Feature & Configuration
- Cross-Selling Overview
- Custom Lists & Data Entry Fields
- Custom Product Input Text Fields and Text Area Inputs
- Custom Product List Selection Menus
- Event Directors
- Event Features
- Event Features & Configuration
- Event Locations
- Event Setting Overview
- Exclude Item (Product) From Store Search Results
- Find Product On Store
- How do i set a product to be on sale (special)?
- How do I set an item as out-of-stock?
- How does the online store (catalog) work?
- Image Zoom Feature & Alternate Product Picture Views
- Item (Product) Personalization Features
- Item Search & Display Options
- Item-Specific Gift Wrapping
- Item-Specific Special Handling Fee
- On-Demand Movies
- Overview Of Products System
- Product (Item) Search Engine Optimization (SEO) Settings (Keywords & Metatags)
- Product Colors (Option) Management
- Product Download Settings (Set Item To Be Downloadable-On Demand Digital Media)
- Setting Item For Both Download & Ship
- Product Materials (Option) Management
- Product Sizes (Option) Management
- Product Out-Of-Stock Alerts/Messages
- Setting Item (Product) Inventory Type
- Setting A Quantity Based Item Discount
- Product Reviews
- Product Shipping Estimate Messages Management
- Product Special Handling Fee
- Random Home Page Item Display
- Retail & Wholesale Pricing
- Set Image (Picture) To Appear In Search Results
- Set Item As Featured
- Set Item As Shippable (Mark To Be Charged Shipping)
- Set Item As Taxable (Mark to Be Charged Sales Tax)
- Set Product Image Caption (ALT Text)
- Setting Item as "Service-Only" Type
- Can existing products from a file or database be imported into Site Store Pro to save time entering data?
Shopping Cart Display Setup
Discounts
- Category | SubCat | Style Discount Type Example
- Coupon Code Discount Example (Complete Order)
- Discount Types
- Discounts Overview
- Discounts Priority Structure
- General Order Discount Example
- Item-Specific Discount Type Example
- New Customer Discount Example
- Preferred Customer Discount Example
- Site Discounts Configuration
- Testing Discounts
- Web-Based Discounts Manager
Order Checkout, Shipping & Payment Features
- Alternate Shipping Address (Gift Recipient Address)
- Checkout Order Confirmation Page Content (/checkout/order_confirmation.php)
- Checkout Order Review Page Content (/checkout/order_review.php)
- Checkout Start Page Content (/checkout/checkout_start.php)
- Checkout URL & Payment Provider Selection
- International Flat Rate Shipping Settings
- Order Checkout Overview
- Order Gift Wrapping
- Order Gift Wrapping Feature Area
- Placing Test Orders
- Sales Tax Configuration In Web-Based Admin
- Shipping & Handling Overview
- Shipping Provider / Configuration Settings
- US Sales Tax Configuration
- Activate Credit Card or PayPal payments on your store checkout.
My Account Area & Customer Registration
- Customer Management Via The Web-Based Admin
- Forgot My Password Page Content
- My Account Area Overview
- My Account Page Content & Options
- Order Details Content In The Customer's Order History
- Orders Details (Information) Page
- How do I configure the user registration form(s)?
- How do i link to the WHOLESALE registration form on my website?
Store Emails Setup & Features
Rewards (Affiliates) Program Setup & Features
Web-Based Admin Features
- Add New Store Administrator
- Adding Custom Reports
- Changing My Admin Login Password
- Customer Management Via The Web-Based Admin
- Customer Search in Web-Based Admin
- Customers Details in Web-Based Admin
- Customers Management Overview
- Customers Manager in Web-Based Admin
- Edit Customer Information & Manually Verify User
- Edit Email Profile (Message Type)
- Export Customers
- Export Orders
- Export Products From Admin (CSV)
- Find Product In Web-Based Admin
- Manage Web-Based Admin Interface (Skin)
- Managing Orders Through The Web-Based Admin
- Order Cancellations
- Order Deletion (Remove)
- Order Refunds
- Order Status Manager (Mark As Completed / Send Shipment Confirmation)
- Orders Details (Information) Page
- Orders Manager
- Orders Search
- Pending Orders
- Preferred Customer Messages
- Product Search in Web-Based Admin
- Products Manager Interface
- Purchase Order - Pay By Check (Post Pay)
- Receive New Order Notification Email Via BCC
- Reports & Data Export Overview
- Web-Based Administration System Overview